LegalUpdated May 15, 2026

Privacy Policy

PickNGoTravel (“we,” “us,” or “our”) respects your privacy. This Policy explains how we collect, use, and disclose your information when you visit pickngotravel.com. Effective date: August 4, 2025.

01

Information We Collect

  • Contact data — name, email address, and message when you submit our contact form. Stored securely in our database and used only to respond to your enquiry.
  • Usage data — Vercel Analytics collects anonymised page views, referrer URLs, browser type, and country-level location. This data does not personally identify you.
  • Local preferences — ratings and saved favourites are stored in your browser's localStorage only. This data never leaves your device.
02

How We Use Your Information

  • Respond to your enquiries and support requests
  • Understand how visitors use our site to improve content and performance
  • Comply with legal obligations where required
03

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, we process personal data under the following legal bases:

  • Legitimate interests (Art. 6(1)(f) GDPR) — to respond to contact form submissions and improve our website.
  • Consent (Art. 6(1)(a) GDPR) — where you have accepted analytics or optional cookies via our consent banner.
  • Legal obligation (Art. 6(1)(c) GDPR) — where processing is required to comply with applicable law.
04

Cookies and Analytics

We use Vercel Analytics to measure site traffic. It is privacy-focused and does not use third-party tracking cookies or build personal profiles. See the Vercel Analytics Privacy Policy for details.

We use localStorage (not cookies) to save your in-app preferences. You can clear this data at any time via your browser's site data settings.

Some pages contain affiliate links. Clicking them may place cookies from those retailers on your device, subject to their own privacy policies. These cookies are only set when you click — not on page load.

05

Sharing Your Information

We do not sell or trade your personal information. Data may be processed by:

  • Vercel — hosting and privacy-focused analytics.
  • Supabase — encrypted cloud database for contact form submissions (encrypted at rest and in transit).
  • Zoho Mail — email communications related to your enquiry.

We do not share your data with third parties for marketing purposes.

06

Data Retention

Contact form submissions are retained for up to 12 months from the date of submission, then permanently deleted unless required by law. Anonymised analytics data is governed by Vercel's own retention policy.

07

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or request deletion of your personal data
  • Object to or restrict processing of your data
  • Request a portable copy of your data (data portability)
  • Withdraw consent at any time (where consent is the legal basis)
  • Clear locally stored preferences via your browser settings
  • Lodge a complaint with your local supervisory authority — for EEA residents, your national data protection authority; for UK residents, the ICO at ico.org.uk

To exercise any of these rights, email contact@pickngotravel.com. We will respond within 30 days.

08

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:

  • Right to Know — you may request information about the personal data we collect, use, and disclose.
  • Right to Delete — you may request deletion of personal information we have collected from you.
  • Right to Opt-Out of Sale — we do not sell your personal information to third parties.
  • Right to Non-Discrimination — we will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, contact us at contact@pickngotravel.com.

09

Data Security

We use industry-standard practices including encrypted data transmission (HTTPS) and encrypted database storage. No system is 100% secure; we cannot guarantee absolute security of your data.

10

Children's Privacy

Our site is not directed at children under 13 and we do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11

Third-Party Links

Our site contains affiliate and reference links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing personal information.

12

Changes to This Policy

We may update this Policy periodically. The “Updated” date at the top of this page will reflect any changes. Continued use of the site after updates constitutes your acceptance of the revised Policy.

13

Contact Us

For privacy-related questions: contact@pickngotravel.com